Returns & Exchanges

At 6 ICE, we stand behind the quality of our jewelry and offer a 30-day return policy to ensure you are completely satisfied with your purchase. If your piece doesn't meet your expectations, we make the exchange and return process seamless and transparent.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, we will email you a prepaid shipping label and a return authorization form to include inside your package.

• 3.
  Package Securely

  Place the items in their original luxury packaging and ensure all tags are attached before sealing them in a protective shipping box.

• 4.
  Receive Refund or Credit

  After our quality control team inspects the returned items, your refund will be processed to your original payment method or issued as store credit within 5-7 business days.