Frequently Asked Questions
Everything you need to know about your 6 ICE experience.
What materials are used in 6 ICE jewelry?
We use premium materials including 14k-18k gold plating over high-quality brass or 925 sterling silver. Our stones are hand-set AAAA+ Cubic Zirconia or certified Moissanite, ensuring maximum brilliance and durability.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. International shipping can take 7-14 business days depending on the destination and customs processing.
Does the jewelry tarnish or turn skin green?
No, our jewelry is double-plated with a protective PVD coating to prevent tarnishing and skin irritation. With proper care, your 6 ICE pieces will maintain their shine for years.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in original, unworn condition with all packaging included. Please note that custom-made pieces are final sale.
Do you offer a warranty?
Yes, every purchase is backed by our Lifetime Warranty. If your jewelry fades or breaks under normal wear, we will replace it for free.
How should I care for my jewelry?
To maintain longevity, avoid contact with harsh chemicals, perfumes, and excessive moisture. Clean your pieces gently with a soft microfiber cloth after each wear.